Terms of Service – DROGUERIE SEILLE

‌Effective Date: October 20, 2026‌

Welcome to the official terms of service for DROGUERIE DE LA SEILLE, the curated home essentials e-commerce platform accessible at www.droguerieseille.com. This document constitutes a legally binding agreement between you, the platform user and customer, and DROGUERIE DE LA SEILLE, governing all access, browsing, account registration, order placement, and use of all services, features, and content available on our website. By accessing, registering an account, or making a purchase on www.droguerieseille.com, you acknowledge that you have read, understood, and agreed to be fully bound by all the clauses, conditions, and policies outlined in this Terms of Service, as well as all related supplementary policies referenced within this document.

Our brand was built on the core philosophy that everyday small home items deserve thoughtful, minimalist, durable design. We launched this e-commerce store after becoming frustrated with the clunky, overpriced home essentials that saturated the market, and we curate a carefully selected range of simple daily goods including sealing clips, anti-slip household products, bathroom shelves, and laundry bags that fit seamlessly into customers’ ordinary home routines to turn small daily moments into gentle, easy comfort. All our operational rules laid out in these terms of service are designed to uphold this brand mission, while ensuring fair, secure, and compliant service for every user, in full alignment with applicable French commercial law, EU consumer protection regulations, and all relevant digital service legislation.

1. Official Service Provider Information

The legal entity operating the www.droguerieseille.com e-commerce platform is:

Full Registered Entity Name: DROGUERIE DE LA SEILLE
Registered Physical Address: 7 Quai Émile Benoît, 54610 Nomeny, France
Official Contact Email: [email protected]
Contact Telephone: +33 3 83 31 30 47

For any inquiries, disputes, or service-related requests related to these terms of service, you may reach out to our customer support team during our operating hours of 9:00 AM to 5:00 PM CET, Monday to Friday, excluding official French national public holidays. We will respond to all legitimate submitted requests within 2 business days.

2. Eligibility for Platform Use

By accessing and using www.droguerieseille.com, you confirm and warrant that you meet all of the following eligibility requirements:

You are at least 18 years of age, or you are a minor aged 16 or above who holds full legal authorization from a parent or legal guardian to use this platform and place orders on our website, with the full consent and supervision of that adult.
You possess the full legal capacity to enter into a binding, enforceable commercial contract under the laws of your country of residence, and are not restricted from accessing this e-commerce platform under any applicable local, national, or international legal regulations.
Any account you register on our website is created with your own accurate, complete, and up-to-date personal information, and you will not register false identities or create accounts on behalf of another individual without explicit written permission.
You will not use the website for any unauthorized, illegal, or prohibited purpose, as specified within the terms of this agreement.

We explicitly reserve the right to restrict or permanently terminate your access to www.droguerieseille.com at our sole discretion, if we confirm you do not meet these eligibility requirements, or if you have previously violated any clauses of this terms of service agreement.

3. Intellectual Property Rights

All content, materials, and assets available on www.droguerieseille.com are protected under applicable French copyright law, European Union intellectual property regulations, and global international trademark and copyright conventions. All rights to these assets are fully reserved and owned exclusively by DROGUERIE DE LA SEILLE or our formally licensed content partners.

These protected assets include, but are not limited to: the full website layout and source code structure, all original brand text copy including our brand mission statements and product descriptions, product photography of all our sealing clips, anti-slip treads, bathroom shelves, laundry bags and other home essentials, original graphic designs, brand logos, trademarks, service marks, all page header and footer design elements, video content, user interface features, and all original software code that powers the platform.

You are strictly prohibited from reproducing, duplicating, copying, modifying, distributing, re-publishing, uploading, posting, publicly displaying, framing, transmitting, or commercially exploiting any of these protected intellectual property assets for any public or commercial purpose, without our prior explicit written permission from an authorized representative of DROGUERIE DE LA SEILLE. No partial or full right, title, or interest in our intellectual property assets is transferred to you as a user or customer, and you only hold a limited, non-exclusive, revocable right to access and browse the website for your personal, non-commercial use.

If you believe any content hosted on our website infringes on your own intellectual property rights, you may submit a formal notification to our designated intellectual property agent at our registered contact email, with clear documentation of your copyrighted work, your contact information, and proof of the alleged infringement, and we will review your submission and take appropriate action in full alignment with applicable EU copyright directive rules.

4. Customer Account Registration and Security

When you choose to create a registered customer account on www.droguerieseille.com to access enhanced features including saved shopping carts, saved preferred shipping addresses, order history tracking, and exclusive member promotions, you agree to the following account management rules:

You will provide only accurate, complete, and current personal information including your full legal name, valid email address, correct contact phone number, and valid billing address during the account registration process, and you will promptly update your account settings whenever your personal information changes, to keep all stored data fully up to date.
You are solely and fully responsible for maintaining the confidentiality of your account login credentials, including your account password, and you take full responsibility for all activities, actions, and orders that are completed under your account, whether you have explicitly authorized those actions or not. You agree to immediately notify DROGUERIE DE LA SEILLE via our official contact email if you discover any unauthorized use of your account, or any other security breach related to your account credentials.
DROGUERIE DE LA SEILLE will not be held legally liable for any loss, damage, or negative consequences that arise from your failure to comply with the account security requirements laid out in this clause, or from any unauthorized account access that occurs due to your own negligence in protecting your login credentials.
You may not share, resell, rent, or transfer your registered customer account to any third party individual or entity without our prior written approval. We reserve the right to suspend or permanently remove any account that shows evidence of fraudulent activity, false registration information, or repeated violations of our platform rules.

You may also browse our website and place orders as a guest user without completing account registration, and you will still be fully bound by all the clauses of this terms of service agreement for all actions you take while using the platform as a guest visitor.

5. Product Information, Pricing, and Order Acceptance

All product listings published on www.droguerieseille.com are designed to present clear, accurate details of our curated range of home essentials, and every effort is made to ensure all product descriptions, imagery, specifications, and published pricing are fully correct at the time of publication. However, you acknowledge and agree that minor, non-material differences in product color, texture, or finish may exist between the displayed sample on the website and the physical product you receive, due to differences in screen display settings and manual manufacturing processes that are inherent to mass produced home goods.

All listed product prices on the website are displayed in Euro (EUR), and all prices include applicable French value added tax (VAT) for all orders delivered within metropolitan France. For cross-border orders delivered outside of metropolitan France, any additional applicable local import duties, customs fees, or local taxes that may apply once the parcel reaches your destination country are the sole responsibility of the customer, and DROGUERIE DE LA SEILLE has no control over these variable extra charges, and cannot pre-calculate or pre-collect these fees at the point of checkout.

We take all reasonable measures to ensure no incorrect pricing appears on our website, but isolated human or technical errors may occasionally occur. If the listed price for a product you ordered is materially incorrect and far below the standard market price due to an unforeseen system error, we reserve the right to contact you after you submit your order to inform you of the pricing error, and give you the option to confirm your order at the correct adjusted price, or cancel your order for a full monetary refund with no penalty or processing fees charged.

The submission of an order on our website constitutes a formal offer from you to purchase the selected products. This offer only becomes a binding, enforceable sales contract between you and DROGUERIE DE LA SEILLE after our team completes full payment verification and order confirmation, and sends you a formal order confirmation email confirming that your order has been accepted and the ordered items are scheduled for dispatch. We reserve the full right to reject any submitted order for legitimate reasons including stock unavailability, identified fraudulent transaction risk, previous unresolved payment disputes, or attempts to purchase products in excessive non-personal consumer quantities for resale purposes.

6. User Conduct and Prohibited Activities

By accessing www.droguerieseille.com, you agree that you will not engage in any of the following prohibited activities:

Use the platform for any illegal purpose, or to violate any applicable local, national, or European Union laws, regulations, or third party legal rights.
Attempt to gain unauthorized access to any other user’s account, or to any of our website’s private server systems, restricted database areas, or backend infrastructure, through any form of hacking, password mining, or other malicious access tools.
Upload, transmit, or distribute any malicious software, viruses, worms, trojan horses, or other harmful code that is designed to disrupt, damage, or degrade the functionality of www.droguerieseille.com, or the technical devices of other platform users.
Harvest, scrape, collect, or compile personal information of other platform users or our customer data, through the use of automated crawlers, web scrapers, or manual bulk data collection methods, for any commercial or unauthorized purpose.
Post or transmit any defamatory, offensive, harassing, hateful, or inappropriate content in any public user review sections, comment areas, or communication channels on our platform, that infringes on the legal rights of other individuals or entities.
Engage in any activity that disrupts or interferes with the normal, stable operation of our website, including launching distributed denial of service (DDoS) attacks, overloading our server infrastructure, or submitting mass automated fake order requests.
Resell, redistribute, or commercially use any of our platform’s product listings, images, or content without our explicit prior written permission.

If we identify that you have engaged in any of these prohibited activities, we reserve the right to immediately restrict your platform access, terminate your registered account, and pursue all available legal remedies to recover any damages caused by your violations, under applicable French and EU law.

7. User Generated Content

Any content that you voluntarily submit, upload, or publish on public areas of www.droguerieseille.com, including product reviews, user testimonials, feedback submissions, or public comment posts, is defined as user generated content. By submitting this content to our platform, you automatically grant DROGUERIE DE LA SEILLE a perpetual, irrevocable, royalty-free, non-exclusive, fully transferable global license to use, reproduce, modify, adapt, publish, translate, distribute, display, and incorporate this user generated content into our website marketing, promotional materials, and social media communications, for any non-commercial or commercial purpose, without requiring additional compensation to you.

You confirm and warrant that all user generated content you submit to the platform is fully original, and does not infringe on any third party intellectual property rights, copyrights, trademarks, privacy rights, or other legal rights. We reserve the right to pre-screen, edit, or completely remove any user generated content uploaded to our platform at our sole discretion, if we determine the content is inappropriate, offensive, defamatory, or violates any clauses of these terms of service. We do not permanently monitor all user generated content posted on our platform, and we take no legal liability for the accuracy, completeness, or appropriateness of these publicly submitted user posts.

8. Third Party Links

The www.droguerieseille.com website may occasionally contain embedded hyperlinks to external third party websites, including payment processing partner portals, courier logistics tracking pages, or supplementary reference content sites, that are not owned, controlled, or operated by DROGUERIE DE LA SEILLE. You acknowledge and agree that we hold no responsibility for the content, privacy policies, or operational terms of these external third party websites, and we do not endorse and are not liable for any damages, losses, or issues that arise from your access to and use of these external websites. We strongly recommend that you carefully review the full separate terms of service and privacy policy of every external third party site you navigate to from our platform, before you submit any personal data or complete any transactions on those external pages.

9. Disclaimers of Warranties

The www.droguerieseille.com platform and all services, content, products, and features provided via the website are made available on an “as is” and “as available” basis, without any explicit or implied warranties of any kind, to the fullest extent permitted under applicable French law. DROGUERIE DE LA SEILLE makes no warranties that the website will operate uninterrupted, fully error-free, 100% secure, or free from technical bugs, system downtime, or temporary service disruptions. We do not guarantee that all defects in the platform software will be immediately corrected, or that the website server is completely free from all harmful viruses or malicious code.

This disclaimer does not affect any mandatory consumer warranty rights that you hold under applicable EU consumer protection law, including the statutory 2-year product conformity warranty that applies to all physical goods you purchase from our e-commerce store.

10. Limitation of Liability

Under no circumstances will DROGUERIE DE LA SEILLE, its directors, employees, partners, or operational affiliates be held legally liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, lost revenue, lost business opportunities, or data loss, that arise from your access to or use of www.droguerieseille.com, your purchase of our home essentials products, or your violation of these terms of service clauses. Our total aggregate maximum total liability for any and all claims related to your use of the platform will never exceed the total amount you paid to DROGUERIE DE LA SEILLE for the specific order that gives rise to the relevant claim. This limitation of liability applies to the fullest extent permitted under applicable local law.

11. Governing Law and Dispute Resolution

This terms of service agreement is governed, interpreted, and enforced in full accordance with the laws of France. Any dispute, claim, or controversy that arises out of or relates to your use of the www.droguerieseille.com platform, your purchases from our store, or the clauses of this terms of service will first be resolved through good faith amicable negotiation between both parties within 30 days of one party notifying the other of the dispute. If the dispute cannot be resolved through this negotiation process, all parties agree that the exclusive jurisdiction for any formal legal proceeding will rest with the competent courts located in Meurthe-et-Moselle, France.

As an EU consumer, you may also choose to submit any unresolved consumer dispute to the official online dispute resolution (ODR) platform hosted by the European Commission, to access independent out-of-court dispute resolution services, in full alignment with EU consumer dispute regulations.

12. Policy Modifications

DROGUERIE DE LA SEILLE reserves the right to update, amend, or modify the clauses of this Terms of Service at any time, at our sole discretion, to reflect changes to our operational services, new legal regulatory requirements, or platform feature updates. When we make material changes to this document, we will update the Effective Date printed at the top of this page, and post a prominent notification on the homepage of www.droguerieseille.com to alert all registered customers to the upcoming policy changes. All revised policy terms will go into effect 7 days after the updated version is published on our website. Your continued use of the www.droguerieseille.com platform after this effective date of the updated terms constitutes your full acceptance of all new modified clauses.

13. Supplementary Reference Policies

All the following publicly published official policies of DROGUERIE DE LA SEILLE are fully incorporated into and form an integral part of this Terms of Service agreement:

Privacy Policy, which outlines how we collect, process, protect, and manage your personal data in full alignment with the General Data Protection Regulation (GDPR)
Shipping Policy, which defines our full order processing timeline, shipping zone rules, delivery costs and delivery support terms
Refund and Returns Policy, which lays out the explicit terms for our no-refund-only return and exchange system for all purchased products

If you have any questions, comments, or concerns about any clause within this Terms of Service, you may contact our team at any time via email at [email protected], by telephone at +33 3 83 31 30 47, or by post to our registered address at 7 Quai Émile Benoît, 54610 Nomeny, France. We are committed to providing all our customers with a smooth, transparent, trustworthy e-commerce experience for our thoughtfully curated simple home basics that make every small ordinary moment at home gentle, easy, and comfortable.